VIP Membership
New Tech VIP
Welcome to the inner circle.
Free help is always free. VIP adds a real person on the phone, faster answers and extra reward points.
VIP is linked to your free New Tech account, so your perks follow you on any device. Sign in or create an account first if you have not already.
Free
$0
- All free tools
- Tech Check-Up guide
- AI Agent (common questions)
- Email help within 3 days
- Earn 1 point per $1 on merch
VIP Monthly
$9.99 per month
- Everything in Free
- NEW: VIP AI Agent – your own patient AI tech helper, any time (up to 50 questions a day)
- Phone callbacks from a real helper
- Priority email help within 1 day
- Printable step-by-step guides
- 2x points on all merch
- +100 bonus points every month you renew
VIP Yearly Best value
$99 per year
Save about $20 a year compared with monthly.
- Everything in VIP Monthly, including the VIP AI Agent
- One home-setup video call per year
- 2x points on all merch
- +1500 bonus points every year you renew
Payments are handled securely by Square in their secure payment form. We never see or store your card number. Cancel any time.
All sales are final. You may cancel VIP at any time. Monthly members keep VIP until the end of their current 30-day period; yearly members keep VIP until the end of their paid year. Refunds & cancellations
Questions
- Can I cancel?
- Yes, at any time. Monthly members keep VIP until the end of their current 30-day period; yearly members keep VIP until the end of their paid year. All sales are final.
- How do the points work?
- See our Rewards page.
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